Booking
Hotel Genzianella

Useful information

Booking information

To help organize your holiday in Val di Fiemme, we have collected the most useful information to ensure that your experience at Hotel Genzianella di Ziano is the best possible and that you leave home without any worries.

  • Check-in from 2:00 pm.
  • Check-out by 10:00 am.
  • Late check out subject to availability, authorization and fee;
  • Entrance to the wellness area - (sauna, Turkish bath, tropical showers with soothing vapours) is available for those 18 and over;
  • In the sauna and steam room, swimming costumes and synthetic materials are not recommended for hygienic reasons and to prevent any allergic reactions, however private parts should be covered with a towel;
  • Rates do not include tourist tax which is € 2.00 per person per day (from 14 years of age).
  • For accounting reasons the tourist tax must be paid in cash on the day of departure.

Services included in the price:

  • use of the wellness area, booking required (max 6 people at a time);
  • tasting of teas, multi-vitamin juices and fresh fruit;
  • Wi-Fi coverage throughout the hotel;
  • Summer and Winter FiemmE-motion Guest card with numerous advantages, find out about them here.

Paid services:

  • drinks at the bar and restaurant;
  • late check out;
  • Private SPA on request and depending on availability (1 hour included when the Romantic room is booked)

Confirmation of reservation and cancellation policy:

Unless otherwise specified during the booking phase, bookings are confirmed upon receipt of a deposit of 30% of the cost, paid by bank transfer or credit card (via written signed permission by the cardholder);

Bank details for the payment of the deposit:
Albergo Genzianella di Vanzetta Marco & C. snc
Cassa Rurale di Fiemme
IBAN IT27 Q081 8435 8400 0000 1041 483
Codice SWIFT CCRTIT2T50A

In case of cancellation or failure to arrive the following penalties will be applied:

  • up to 30 days before arrival: no cancellation fee (the whole deposit will be returned;
  • from 29 to 16 days prior to arrival: we will keep the deposit equal to 30% of the booked holiday;
  • from 15 to 8 days before arrival: 50% penalty fee of the booked holiday;
  • from 7 days prior to arrival, no show and in case of early departure a cancellation fee equal to 100% of the booked holiday will be charged.

In case of serious illness, accident, injury, death of the person who has booked or of a family member, or due to force majeure, and upon production of proper documentation, we reserve the right to evaluate the implementation of such penalties.
Booked services not used during the stay (in particular meals) are not refundable.


 

Blog and News


GenziaNELLA

#Family#Summer#Winter#Stories#EventsMarco The heart of the hotel.

Marco The heart of the hotel.

Oggi vi racconto una piccola GRANDE storia del nostro albergo.. era il 1966, mio papà Renzo e mia mamma Nella avevano appena finito di...

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Prodotto di primavera - Il bruscandolo

#Good eatingAlberto The Hotel Chef

Alberto The Hotel Chef

Da sempre, portando avanti gli usi tramandati dalla nonna Nella, coltiviamo un piccolissimo pezzo di terra per portare alcune verdure...

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La zuppa d’orzo

#Good eatingAlberto The Hotel Chef

Alberto The Hotel Chef

Da sempre, portando avanti gli usi tramandati dalla nonna Nella, coltiviamo un piccolissimo pezzo di terra per portare alcune verdure...

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Buon compleanno, Dolomiti!

#Outdoor#Family#Summer#Relax#Outdoor#EventsTiziano The Hotel's sports organiser

Tiziano The Hotel\'s sports organiser

Happy birthday, the Dolomites!


Ten years have passed since UNESCO declared our mountains a World Heritage Site.


There are 9 UNESCO...

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Statement on the GDPR (General Data Protection Regulation)

The data controller is Hotel Genzianella - Famiglia Vanzetta, who states that the data acquired in this manner will be handled as follows:

  • it will be used to comply with current requests for information/acquistion/registration until completed and for no other purpose.
  • it will be held in the company archives with no deadline, until independent cancellation by the user, voluntary cancellation by the Controller or an explicit request for cancellation by the user.
  • it will be held on behalf of the Controller by KUMBE, the Controller’s maintainer for digital services, on the cloud server and related backup, in turn managed in compliance with the GDPR for the entire term of the contract with the Controller – who may dispose of it at any time – and until its subsequent cancellation.
  • it will not be assigned to third parties; it will not be used for marketing campaigns except if concurrently authorized for such purposes.
  • the user will have a profile created based pon the information contained therein and the data may be used for statistical processing.
  • the complete privacy policy may be found at the link www.genzianellahotel.com/en/privacy-info. For information or requests, you may write to the following electronic mail address: info@genzianellahotel.com.

Statement on the GDPR (General Data Protection Regulations)

If subscribing to the Newsletter, you must confirm your registration by means of a confirmatory mail sent to the recorded address.  In such case, handling includes:

  • the creation of a group user profile, a status, preferences as indicated and deduced from the information provided in the form and subsequent independent profiles.
  • use of the data for electronic notices (email, whatsapp) and not (paper) for informational/commercial purposes.
  • Use of the email for the creation of marketing campaigns and personallized information, digital and non-digital
  • the complete privacy policy may be found at the link www.genzianellahotel.com/en/privacy-info. For information or requests, you may write to the following electronic mail address: info@genzianellahotel.com.

Hotel Genzianella - The Vanzetta Family
Via Sentiero degli Alpini 2
38030 Ziano di Fiemme(TN)
Tel: +39 0462 571108
info@genzianellahotel.com

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Statement on the GDPR (General Data Protection Regulations)

If subscribing to the Newsletter, you must confirm your registration by means of a confirmatory mail sent to the recorded address.  In such case, handling includes:

  • the creation of a group user profile, a status, preferences as indicated and deduced from the information provided in the form and subsequent independent profiles.
  • use of the data for electronic notices (email, whatsapp) and not (paper) for informational/commercial purposes.
  • Use of the email for the creation of marketing campaigns and personallized information, digital and non-digital
  • the complete privacy policy may be found at the link www.genzianellahotel.com/en/privacy-info. For information or requests, you may write to the following electronic mail address: info@genzianellahotel.com.
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